German & English - IT Customer Service Agent - Barcelona

4 semanas publicado
Serviços
Barcelona
Empresa privada

Descrição

Are you already IT savvy or interested learning more about IT in a customer satisfaction focused, vibrant environment?
Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer?
We're looking for a German team members to join our small and friendly team at within Computacenter in Barcelona.
The company
We are a leading international IT company focusing on Customer Satisfaction, we've become Europe's leading independent provider of IT infrastructure services by being open, upfront and straightforward.
Based in Poble Nou area.
Multicultural environment with a big focus on sustainability, honesty and diversity.
Your role
To be part of a friendly team responsible for finding practical solutions related to IT.
Manage incoming contacts via different contact methods only Business to Business and no sales involved.
Understand the user's business challenges by adapting excellent listening and communication skills, both written and verbal.
You will know exactly what's expected of you as your manager takes a genuine interest in your performance and comfort at work.
What we offer
Great team spirit in a small Team with individual coaching and teambuilding.
Full-time jobs (39 hrs/week) or Part-time jobs (35 or 30 hrs/week) in standard office hours, Monday to Friday.
Fully paid IT training. A Team Leader committed to your life and work balance as well as meeting your professional training and development needs. An environment where people support and respect each other
Salary aligned with market standards: 18.309 euros gross/year Career opportunities, job rotation opportunities and leadership development programs and priority to existing employees when applying for internal opportunities within the company.
Some of our benefits
Weekly Fruity days
Ticket restaurant and Private health insurance
Free in company Spanish, French and English language classes Bike Parking and excellent Kitchen Facilities

Requisitos

To be fluent in German and English
Experience in an environment with a customer focus
Excellent telephone manner
Good listening skills
Enthusiastic attitude
Organised mind
Autonomy
Good team player

Detalhes da Vaga

Disciplina: Técnico

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